What seperates us from the rest?

Health centric tools

We differ from regular communication platforms because we have tailored our telehealth platform for health service delivery. Many years of research have gone into creating a set of health centric tools that are secure, user friendly and configurable.

 UI designed for clinical and patient workflows
 Scheduling engine to create appointments
 Real-time appointment monitoring to ensure all participants are where they should be
 Connectivity and self-test tools to ensure acceptable connection before appointment
 Secure messaging system to enable communication between doctors, clinical operations and patients
 Secure file sharing repository
 Comprehensive video controls and screen sharing
 Account profile management
 Personal onboarding to get your clinic ready for Telehealth consults

Your own look & workflow

We understand that in healthcare, each service delivery model can vary greatly. This is why we designed each telehealth solution with a strong configurable architecture to suit any medical workflow you may have. This enables us to make each deployable platform work, look and feel like your own internal product.

 Your own branded Login Page
 Your logo and colours throughout the application
 Multiple video providers available to suit your needs and price
 Flexible joining options for any workflow, methods currently supported:

  • Email (Plus ICS Reminder)
  • SMS
  • Registered & Guest Sign in
  • Quick Access (From Login Page)
  • Anonymous Patient Access (From Login Page)
  • Room System Support
  • Dial-in Support

 Customisable email templates for appointment invites, cancellations and updates
 Customisable feedback forms to collect desired information
 Variety of plan functions available to configure features as you wish
 Personalised help desk contact information to show your own support details

Integrates & works with anything

There are many issues that are currently facing Telehealth. Problems with sufficient internet connectivity, limited device & browser compatibility and a fragmented technology space where legacy and modern software are difficult to integrate. Recognising this, we have ensured support for all major platforms and built our own API (Application Program Interface) to allow integration between any software solution.

 No installation required
 PC, Mac, Tablet and Mobile friendly
 Supports all major browsers
 Email, Calendar & SMS integration to support invites & reminders
 API available for those that wish to integrate
 Custom integrations available for external systems, such as your current Practise Managemt System (PMS)

Enterprise Control

CollabCare's telehealth platform has a unique Administration system that encompasses a variety of enterprise level tools. Administrators have access to a unique hierachical system that ensures all users have the correct permission levels and data access.

 The hierarchical user permission system ensures users can only access the appropriate data and features
 Multi-tenancy management enables the hierachical support for many organisations
 Robust usage reporting supplies critical information associated with VC usage and much more
 Administrators can manage any user or organisation from a single point
 Audit tracking for all user and organisation activity
 All submitted feedback from Doctors & Patients can be viewed and followed up if required
 System status and up time can be seen in real time

Interested in CollabCare TeleHealth?

 Contact Us