We differ from regular communication platforms because we have tailored our telehealth platform for health service delivery. Many years of research have gone into creating a set of health centric tools that are secure, user friendly and configurable.
UI designed for clinical and patient workflows
Scheduling engine to create appointments
Real-time appointment monitoring to ensure all participants are where they should be
Connectivity and self-test tools to ensure acceptable connection before appointment
Secure messaging system to enable communication between doctors, clinical operations and patients
Secure file sharing repository
Comprehensive video controls and screen sharing
Account profile management
Personal onboarding to get your clinic ready for Telehealth consults
We understand that in healthcare, each service delivery model can vary greatly. This is why we designed each telehealth solution with a strong configurable architecture to suit any medical workflow you may have. This enables us to make each deployable platform work, look and feel like your own internal product.
Your own branded Login Page
Your logo and colours throughout the application
Multiple video providers available to suit your needs and price
Flexible joining options for any workflow, methods currently supported:
Customisable email templates for appointment invites, cancellations and updates
Customisable feedback forms to collect desired information
Variety of plan functions available to configure features as you wish
Personalised help desk contact information to show your own support details
There are many issues that are currently facing Telehealth. Problems with sufficient internet connectivity, limited device & browser compatibility and a fragmented technology space where legacy and modern software are difficult to integrate. Recognising this, we have ensured support for all major platforms and built our own API (Application Program Interface) to allow integration between any software solution.
No installation required
PC, Mac, Tablet and Mobile friendly
Supports all major browsers
Email, Calendar & SMS integration to support invites & reminders
API available for those that wish to integrate
Custom integrations available for external systems, such as your current Practise Managemt System (PMS)
CollabCare's telehealth platform has a unique Administration system that encompasses a variety of enterprise level tools. Administrators have access to a unique hierachical system that ensures all users have the correct permission levels and data access.
The hierarchical user permission system ensures users can only access the appropriate data and features
Multi-tenancy management enables the hierachical support for many organisations
Robust usage reporting supplies critical information associated with VC usage and much more
Administrators can manage any user or organisation from a single point
Audit tracking for all user and organisation activity
All submitted feedback from Doctors & Patients can be viewed and followed up if required
System status and up time can be seen in real time
